Privacy Policy

Introduction

Welcome to rivyou ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our review collection and management platform.

By using rivyou, you agree to the collection and use of information in accordance with this policy. If you have any questions or concerns, please contact us at support@rivyou.com.

Information We Collect

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Create and manage your account
• Process your transactions and manage your subscriptions
• Display reviews on business profiles and embedded widgets
• Send you administrative information, updates, and notifications
• Respond to your inquiries and provide customer support
• Improve and optimize our platform
• Prevent fraud and enhance security
• Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share your information in the following situations:

• Public Reviews: Reviews you submit are publicly displayed on business profiles and may be embedded on external websites via our widget feature
• Business Owners: When you review a business, the business owner can see your review and associated information
• Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., payment processing, hosting, analytics)
• Legal Compliance: We may disclose information if required by law or to protect our rights, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Reviews remain publicly visible unless you request deletion or we determine removal is necessary.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict our processing of your information
• Request portability of your information
• Withdraw consent where we rely on it

To exercise these rights, please contact us at support@rivyou.com.

Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Third-Party Services

Our platform may contain links to third-party websites or integrate with third-party services (such as payment processors). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.